LCTI: Lift Line Paratransit Dial-a-Ride Electric Vehicle Transition Program
Clean Mobility Options Legacy Pilot Project
Community Bridges Lift Line | Lift Line Paratransit Dial-A-Ride Electric Vehicle Transition Program
March 2018 – August 2023
Lift Line Paratransit Dial-A-Ride Electric Vehicle Transition Program replaced two existing gas-powered shuttles with two, 16-seat electric vehicle (EV) shuttles equipped with wheelchair lifts. The shuttles are charged by two, publicly accessible Level II charging stations installed at the Lift Line fleet facility in Watsonville, CA. The project is expanding to replace another existing gas-powered shuttle with a zero-emission, ADA wheelchair equipped, 14-passenger medium shuttle bus, and the installation of two-way radios. The project will also cover operation costs for one additional driver and electric bus operations training.
- The EV shuttles are the first all-electric paratransit vehicles to be deployed in Santa Cruz County.
- Free rides are available for Santa Cruz County low-income senior and disabled members requiring door-to-door transportation to medical appointments, food access points (meal sites, food banks, and grocery stores), pharmacies, and banks.
- Most trips are for medical purposes (62 percent).
- An EV order can take longer than expected to fill.
- Breakdowns and repairs can take longer because of specialized parts, which must be ordered through the manufacturer, and often repairs cannot take place at local shops.
Grant Amount: $515,819
Resource Contributions: $154,284
Project Total: $670,103
By the Numbers
Services, Vehicles & Equipment Funded
- 3 Zero-Emissions Utility Shuttles (ZEUS) assembled by Phoenix Motorcars
- 2 Level II EV charging stations (capable of charging four electric vehicles simultaneously)
- 800+ approved riders
- 4,229+ Trips taken
- Over 5,314 gallons of fuel saved
- Over 79,000 vehicle miles traveled
- At least 4 community events
Estimated Quantifiable Benefits
- GHG emission reductions: 59 MTCO2e
- NOx reductions: 11 lbs
- PM2.5 reductions: 1 lbs
- ROG reductions: 1 lbs
- Fossil fuel-based transportation fuel use reductions: 5,314 gallons
- Direct Jobs: 1
- Indirect Jobs: 1
- Induced Jobs: 1
Lift Line’s Paratransit Dial-A-Ride Electric Vehicle Program offers free rides for Santa Cruz County low-income senior and disabled members requiring door-to-door transportation to medical appointments, food access points (meal sites, food banks, and grocery stores), pharmacies, and banks. Rider demographics are as follows: the majority of riders are White or Caucasian, with 51% English speakers, 45% Latinx and Spanish speakers, 1% Asian, 1% Native American, 1% Hawaiian, and 1% Other English speakers. Additionally, 62% of riders are older adults or seniors, 26% are wheelchair users and 12% have other disabilities such as vision impairment, hearing loss, or physical mobility problems.
Project Participant Demographic Information
70% Hispanic or Latino, 25% White, 3% Asian, 1% Black or African American, and 2% Other
Median Household Income: $61,719
Community Bridges Lift Line Paratransit Dial-a-Ride Electric Vehicle Transition Program’s goal is to continue to provide free door-to-door rides for low-income seniors and people with disabilities. The program will provide services using a zero-emission electric shuttle bus. The key benefit of this project is to assist participants’ stability and independence by providing free rides to meet their essential needs.
Outreach & Engagement Strategies
- Project webpage
- Social media
- Flyers and brochures
- Community events (e.g., Project kickoff, 4th of July Parade, Watsonville Fair, Ecology Action Climate Change Event)
- Incentivized surveys (e.g., bike giveaway)
- Low-income residents
- Disadvantaged communities
- Older adults
- People with disabilities
- Residents without access to a vehicle
Lift Line Paratransit Dial-a-Ride Electric Vehicle Transition Project is administered by the community-based-organization, Community Bridges Lift Line. Dial-a-Ride Transition will allow Lift Line a zero-emission electric shuttle bus equipped with an ADA wheel chair lift and electrical infrastructure. The electric shuttle bus will provide vital rides for low-income seniors and disabled Watsonville residents, reaching those in disproportionately affected areas.